We offer bespoke, person-centred packages of care tailored to individual needs, which supports our residents at different stages of their care pathway. Ahead of developing this individualised care package, it is important that we get to know the person, their likes and dislikes, their triggers and supporting their choices.
At Priory Adult Care, we believe it is important to manage the underlying cause of the problem, rather than simply dealing with the response. We therefore also offer a Dementia Plus service to further support individuals with behaviours that challenge, who may need close monitoring with their complex dementia and associated mental health needs. As part of this service, we provide a higher-level staffing ratio with registered mental health nurses.
Our care homes are now open and welcoming new residents. Across all four parts of the UK, we continue to review all national guidance, statements and requirements related to Covid-19, and are consistently implementing them as required across our Priory Adult Care services, as we have done throughout the pandemic. The safety of every resident in our care is the number one priority.
For more information on our response to Covid-19, including visiting your loved one, please click here.
Our residents are admitted from a range of settings, which include those from placement breakdowns (either at their own home or other care environments), step down from a hospital section and those that may have been detained under the Mental Health Act. Our Dementia Plus service includes:
Staff experienced in dealing with more complex behaviours, who are trained in Non Abusive Psychological & Physical Intervention (NAPPI) and Priory’s Creative Minds dementia training, which is accredited by the University of Surrey
Staff trained in calmly taking control without being confrontational. Using their training, they can make the individual feel at ease by being reassuring, maintaining dignity and self-respect. Staff also use a sensitive, supportive approach that can manage challenging behaviour and providing consistent, caring assistance, which may help prevent escalation and crisis
Activities provided which are person-centred and tailored to an individual’s interests, abilities and needs. By effectively caring for the individual, we can reduce boredom, frustration and behaviours that challenge. This includes introducing a sensory element such as music, sensory rooms, rummage boxes, sensory gardens and also supporting people to access the community
The environment is dementia friendly with signage and sensory areas, and smaller units of care
Putting our residents at the centre of everything we do
Priory Adult Care works hand-in-hand with residents and their loved ones to ensure that all in our care experience happy, healthier and enjoyable lives. We achieve this by treating every one of our residents as VIPS, who are at the centre of everything we do.
Our dementia strategy and person-centred model of care encompasses the work and principles of Dawn Brooker's VIPS model and Tom Kitwood’s model of psychological needs. Brooker’s acronym VIPS encapsulates the broader meaning of person-centred care, and that people with dementia and their loved ones must be:
Treated as Individuals
The Perspective of the person with dementia must inform our understanding
The person’s Social environment must be attended to because of the fundamental importance of relationships in sustaining personhood
At Priory Adult Care, our dedicated and experienced staff teams ensure that all of our residents with dementia and their loved ones are treated as VIPS. This includes:
Working hand-in-hand with residents to ensure that they experience socially inclusive and enjoyable lives as part of the wider community
Supporting our residents to maintain their attachments to loved ones and communities that are important to them
Promoting and supporting meaningful occupation, independence and maintenance of identity
Optimising comfort, health, cognition, activity and wellbeing, and supporting and understanding behavioural and psychological symptoms
Working with the health community to identify and treat accompanying physical illness
Involving and providing information and long-term support to our residents loved ones, families and friends are always welcome
Our training of staff
An accredited dementia care programme
Creative Minds is our University accredited dementia training programme, which is currently accredited by Surrey University and with their Recognising the Quality of Learning & Education (RQLE) standards.
The programme aims to equip all of our colleagues to support people with dementia to live their lives to the fullest and encourage ideas to improve the quality of life. This can also provide help and support for the relatives of those with dementia to help understand the condition.
The Creative Minds training programme is based around a journey with dementia, and covers a number of key topics. This ranges from the very beginning of someone’s journey by understanding the diagnostic process, right through to providing end of life care and support.
The aim of Non-Abusive Psychological and Physical Intervention (NAPPI) is to improve the quality of life for the resident and also those around them, through the implementation of a positive behaviour support (PBS) model.
The model consists of three sections and by training our staff at Priory Adult Care to adopt and understand these sections and approaches, we can improve how we support the people we care for who present with more complex and sometimes more challenging behaviours.
The three sections of NAPPI are:
The green section covers active support. This identifies primary strategies which if used consistently over time will reduce stress and build resilience. This section includes involving residents in decision making and actively promotes independence, improving wellbeing and reducing the likelihood that behaviours of concern will arise
The amber section covers ‘why’ a behaviour of concern occurs and increases empathy for and understanding of the resident. This section focusses on triggers for behaviours and developing person-centred strategies to manage exposure to these. The section also covers the use of post incident analysis to learn from and enhance the quality of care
The red section focusses on person-centred approaches and responses to de-escalate, and manage behaviours of concern safely for both the resident and staff
Get in touch
For more information about our Dementia Plus service or to make an enquiry, please contact Jacky Horwood, Service Development Manager at Priory Adult Care on 0808 250 8747 or by emailing JackyHorwood@priorygroup.com