The Wheelhouse care home in St Leonards-On-Sea for people with learning disabilities has been rated as 'good' overall, and in all assessment areas, for the quality of care it provides.
In the report from the independent health and social care regulator, the Care Quality Commission (CQC) inspectors said, "People were supported by a staff team with whom they had a positive and caring relationship". One relative said, "I feel like staff at the Wheelhouse are extremely caring and attentive". Inspectors added that "people were treated with kindness, warmth and respect. We saw staff members involved people in light-hearted conversation and were attentive to people's needs.
On the inspection the CQC saw a range of activities taking place, including shopping, reading and bowling.
Residents are always welcome to come forward with any ideas for improvements at monthly 'Your Voice' meetings or directly to staff. Inspectors said, "people were involved in the developments in their own home... One staff member told us people recently decided what wall paper they wanted in their living room".
The Wheelhouse supports people with learning disabilities and communication difficulties, who may also have autism and/or behaviours that may challenge.
Kelly Butchers, Registered Manager at The Wheelhouse, said: "We are all very proud of this report. We all try very hard to do the best we can for the people we support, so this achievement means a lot to us."
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