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General Enquiries
Make a Referral 0808 208 2147 General 0808 208 3643

The Bungalow care home rated ‘good’ by CQC in all care categories

A local male-only care home, The Bungalow, was rated ‘good’ overall and in all care categories by the Care Quality Commission (CQC). These are “Is the service safe?”, “responsive” “effective”, “caring” and “well-led”.

In the report, following the CQC’s inspection, inspectors said: “People told us that staff were caring and kind to them. Interactions between people and staff were relaxed and humorous. One person said, ‘I like the staff, they are fun and we can have a laugh’.”

The CQC went on to say, “Staff spoke proudly about people’s achievements and the progress they made. People told us about how they shared the care of ‘Del Boy’ the cat, people fussed over the cat throughout the day and checked he had food. One person said, ‘It’s great having the old boy here, we all love him and it makes a house a home having a cat.’ One person had been supported by staff to decorate their own bedroom and buy new furniture, they were very proud of their room and enjoyed spending time relaxing there.”

In their review, the inspectors mention how “people were supported to maintain and develop relationships with family members”. Residents are encouraged to take part in activities they enjoy and to try new things. Current residents go to discos, visit friends and watch shows.

The inspectors praised the fact that the manager and his team have a “clear vision”. Inspectors were of the opinion that, “care and support delivered was clearly designed around the men living there. People were encouraged to be involved in improving the service, regular house meetings were held and people used these to make suggestions about changes”.”

The Bungalow is managed by Priory Adult Care, a division within the renowned Priory Group, the mental healthcare specialists. The home supports males with learning disabilities and behaviours that challenge. It is located in Lydd, Kent.

Rob Muxworthy, Registered Manager at The Bungalow, said: “The inspectors said lots of great things about us and this demonstrates that we are doing great work. Thank you to my staff team for all that they contribute to improving the lives of our residents.”

Hayden Knight, Managing Director for the South East at Priory Adult Care, said: “I want to thank Rob and his team for all their hard work at The Bungalow. I am sure that they will continue to strive for excellence.”

For more information on the specialist services Priory Adult Care can offer, please call the enquiries and referrals team on 0808 208 2147 or click here to make an enquiry.

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