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Make a Referral 0808 208 2147
General Enquiries 0808 208 3643
General Enquiries
Make a Referral 0808 208 2147 General 0808 208 3643

High Cross House care home in Staffordshire has been praised across the board by care inspectors.

The care inspectorate said the Stoke-on-Trent home and its sister site, Blurton Road care home, both for adults with learning disabilities, autism and Down's syndrome, were caring, responsive and well-led.

 Inspectors said there was a positive atmosphere, and residents and staff “enjoyed living and working with each other.

 “People were treated with kindness, compassion and respect, and staff promoted people’s independence and right to privacy”.

The Care Quality Commission (CQC) inspectors added: “Without exception people told us that they felt safe. People told us they were happy living at High Cross House because the staff were caring. One person said: ‘The staff are lovely here. They talk to us nicely.’Another person said: ‘There is a nice bunch of staff, and a nice bunch of residents.’”

 Inspectors added that they saw “friendly and caring interactions” between staff and residents.

“We saw that some people were missing a person who used the service as they were away on holiday with their family. The registered manager showed people photos of the person having fun on their holiday which reassured people. One person who looked at the photos smiled and said, ‘She’s happy, it’s lovely isn’t it.’”

High Cross House in Blurton Road cares for nine people with learning disabilities while, in the same road, Blurton Road care home cares for a further three. Both were rated ‘good’ for being safe, effective, caring, responsive and well-led, and ‘good’ overall.

For more information on the specialist services Priory Adult Care can offer, please call the enquiries and referrals team on 0808 208 2147 or click here to make an enquiry.