A care home for adults with learning disabilities in Romney Marsh, Seabourne House, has been rated ‘good’ overall and in all care categories by the Care Quality Commission (CQC), the health and social care watchdog.
Inspectors said the home was ‘good’ for being well-led, caring, effective, safe and responsive.
In their report, following their inspection, CQC inspectors said: “Staff spent time talking and engaging with people in an interesting and patient way.”
Inspectors said: “People appeared relaxed and happy and were able to freely and move around all areas of the service. There was good rapport between people and staff. Staff sat with people and engaged in an unhurried way, chatting about common interests and what was important to that person.”
The inspectors added: “People's bedrooms were decorated in a personal way and they had many objects such as stuffed toys and photographs to make their rooms feel homely and comfortable. One person was keen to show us their bedroom and they told us how much they liked it. They pointed out various personal items they kept in their bedroom and said they were happy with how their room was decorated, which they had chosen. The service was well-maintained and had a homely feel.
“There was a relaxed and open atmosphere; people were kept involved in all aspects of the service. Some people had said they would like to have a barbeque in the summer. Several barbeques were arranged which people enjoyed. Staff were planning holidays with people. Some people said they wanted to go on a weekend to Butlin's. In June 2017 one person had asked for new garden furniture which was purchased. They said they liked the new garden furniture and sitting outside for dinner.”
The CQC spoke about how residents engage in various activities inside and out. One person recently chose to go to the zoo and a theme park. Others go trampolining and to a rare breed animal centre.
Seabourne House supports people with learning disabilities and mental health difficulties, and is located in Romney Marsh, Kent.
Louise Ford, Home Manager, said: “I would like to thank my staff team for everything that they have done for our residents. They are remarkable. I would also like to take this opportunity to thank the CQC for their kind comments about Seabourne House.”
Hayden Knight, Manager Director for the South East, said: “This is a brilliant report. Everyone involved with the home should be proud of its achievements. I would like to thank their staff team for all the contributions they have made.”
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