A care home in Bramley, Rotherham has been praised by independent inspectors for being good across the board.
The Care Quality Commission (CQC), which inspects standards of care in homes across the country, said The Mews, in Main Road, Bramley which assists adults with learning disabilities - was safe, effective, caring, responsive and well-led.
Its inspectors said: “People we spoke with told us the staff were lovely, and relatives we spoke with had nothing but praise for the service and staff.”
They added: “From speaking with people who used the service, their relatives and staff, it was evident that all staff had a good understanding of people’s care and support needs and knew people well.
“We found that staff spoke to people with understanding, kindness and respect and took into account people’s privacy and dignity. The service was well-led.”
One resident’s relative told inspectors: ‘It’s excellent, finding The Mews was like an answer to our prayers’ whilst another said, ‘It is better than any service (my relative) has ever been in, staff really care.’
Inspectors added: “People we spoke with said they felt very safe. One person said, ‘I always feel safe here, I love my flat.’
They added that people who used the service “wanted to come and speak with us, they wanted to tell us what it was like and all the comments we received were very positive”.
“People we spoke with praised the care staff and said that they were good. We also saw the staff and people they supported talking, laughing and joking together. It is very inclusive.”
The Mews comprises of eight self-contained flats and the service prepares people to move on to supported living.
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