A specialist care home for adults with learning disabilities and behaviours that challenge, Brooke House, has been rated ‘good’ by the health and social care regulator, the Care Quality Commission (CQC), in all five categories: “Is the service safe?”, “responsive”, “effective”, “caring” and “well-led”.
In their report, the CQC said: “People living at Brooke House received care and support which helped them to live their lives how they wanted and achieve their goals.”
The inspectors went on to say, “Staff spoke passionately about the people they supported and what they enjoyed about working with people. People in the home appeared comfortable speaking and interacting with staff.”
Inspectors said that the home has a “positive atmosphere”
The CQC said, “People’s social, cultural and physical needs were met. People were supported to be part of the community and to take part in fulfilling activities, like voluntary work and employment, to improve their independence. One person told us about their volunteering position and said, ‘I love it’… People could pursue their hobbies and the home was creating an art gallery of photography and painting by the people living there.”
Brooke House supports residents to go on day trips and on holiday. Residents recently went to a holiday park on Hayling Island.
The inspectors described the home as having a “positive atmosphere”, and went on to say “The staff and people knew the managers well and it was clear they worked closely with staff and people living at the home”.
Residents are “treated with respect and dignity”
Brooke House supports adults who have learning disabilities and behaviours that challenge. It is located in Freemantle, Southampton. The care home is managed by Priory Adult Care, a division within the renowned Priory Group, the mental healthcare specialists.
Michelle Dunster, Deputy Manager at Brooke House, said: “I am really pleased that the inspectors really liked what they saw. Staff and residents have a strong working relationship and this sets a good solid foundation for our successes. We will all continue to work really hard.”
Justine Cahill, Managing Director for the South West and Wales at Priory Adult Care, said: “It is really positive news that Brooke House has been rated ‘good’. The inspectors made really strong remarks about the high quality care and support offered at the home. I want to thank the staff team for all of their contributions.”