A care home in Highbridge, The Lodge, has been rated as 'good' overall, and in all assessment areas, for the quality of care it provides. The Lodge provides support for people with autism, mental health requirements and learning disabilities.
In the report from the independent health and social care regulator, the Care Quality Commission (CQC), inspectors said, "Staff treated people with kindness and respect. Staff care about people's wellbeing and went out of their way to make people feel happy and offer them freedom of choice".
A person supported by The Lodge told inspections that the home is "very nice". Another resident said, "I like all the staff. It's good here, I like it". A resident's relative said, "I could never have imagined somewhere so perfect for them as The Lodge". Another relative said, "There is always a very cohesive, calm, supportive and friendly atmosphere".
People are supported to take part in their own hobbies. Staff helped one person to check football results and taught them how find them online. Staff have organised trips for residents to go bowling, swimming, to the cinema and to meet friends. Some residents are supported to do voluntary work, including with the RSPCA, and others are encouraged to attend college.
Inspectors praised how residents are encouraged to give feedback, including during monthly Your Voice meetings. A resident recently requested to go on a visit to Cadbury World during one of these meetings and staff quickly arranged this.
Emma Wood, Registered Manager at The Lodge, said: "We are all absolutely delighted. It is lovely to hear that the residents enjoy living at The Lodge and to see the staff's passion, care and commitment reflected by CQC. Our team will continue to do our utmost to support the residents to achieve great things."
For more information on the specialist services Priory Adult Care can offer, please call the enquiries and referrals team on 0808 208 2147 or click here to make an enquiry.