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Make a Referral 0808 208 2147
General Enquiries 0808 208 3643
General Enquiries
Make a Referral 0808 208 2147 General 0808 208 3643

Evergreen House care home for adults in Bristol has been praised by care inspectors for its quality of care. The Care Quality Commission, the care services watchdog, said the home was safe, effective, caring, responsive and well-led.

At the time of our inspection …people living in the home told us they were happy with the service they received. Comments included: Nice here, staff are nice,” the report said.

The home specialises in looking after adults with mental health needs, including autism.

The inspectors said: “Staff interactions with people were sensitive and caring. People’s independence and privacy was promoted, and respected, by staff, and people were supported to maintain their family links.

The inspectors said the service was also responsive because “people made choices about all aspects of their daily lives, and were supported to take part in social activities in the local community”.

Their report said staff were supported by the management and the manager “demonstrated an open and transparent culture in the home. People felt listened to and supported.”

Some staff said they were supported to undertake a Diploma in Care. A member of staff said: “There is great training available and support to undertake it. In the future we hope to do cognitive behavioural therapy training which will be such an advantage in the work we do.”

Inspectors added that people’s nutrition and hydration needs were met and choices were available if people did not want what was on the menu.

For more information on the specialist services Priory Adult Care can offer, please call the enquiries and referrals team on 0808 208 2147 or click here to make an enquiry.