In its latest report, the Care Quality Commissio (CQC) praised Eastleigh House for its use of "positive behavioural support", its staff training and "hospital passports", with hospital passports enabling care workers to pass on details easily about the people they support to their doctors.
During the inspection, the CQC "saw people smiling and accompanying staff around the home for various activities." A health and social care professional told the inspectorate that "the staff team have met my client's complex needs to a high standard and provided him with the flexibility he needs."
The report commented on how members of staff ensure that the people they support have planned activities to do that interest them. Some of these include regular walks and visits to the zoo.
The CQC recognised that Priory Adult Care (formerly Craegmoor) provides a breadth of training to new members of staff and to current staff. Staff complete an externally accredited autism awareness course, as well as Priory's highly regarded staff training programme.
Welcoming the CQC's report, service manager Emma Holman said that: "I am thrilled with the outcome of this inspection. We are particularly pleased that the CQC acknowledges that the people we support are happy at the home and that the care provided is very person centred. Moving forward we will continue to provide a person centred and caring home environment, with the aim of ensuring that the people we support are happy and have many varied and new opportunities."
For more information on the specialist services Priory Adult Care can offer, please call the enquiries and referrals team on 0808 208 2147 or click here to make an enquiry.