Priory Wolverton Court

We support our residents to have active contact with their families, including enabling people to visit their family homes.

Family and friends are welcome to visit. We have parties and events regularly at the home and families always attend, and have a great time.

Yes, we are dedicated to keeping loved ones involved. Families are regularly invited to meetings at the home, where they will meet with the residents’ support team and hear first-hand about life at the home. We also keep in touch on the phone and send out a newsletter to families every month.

Our home has three incoming phone lines, and there are cordless phones at various points around the property which can be used by residents at any time. If appropriate, we can also help residents to get and use their own mobile phone to call their loved ones.

Bedrooms are all furnished and can be personalised. We will work with people to understand what they want their space to look like, and facilitate any requested changes in décor. Fitted furniture, which has been purchased to suit the needs of our residents, cannot be removed.

Yes, due to the nature of our service, our external doors are kept locked, to ensure our residents’ safety. However, every resident will be risk assessed to determine the level of security needed.

Staff use a variety of means including picture cards to help residents choose what they want to eat. Everything is cooked from scratch so residents enjoy wonderful home cooked meals. They also support residents with any problems or concerns around meal times, such as preparation of their food. We work closely with family members and our nutritionists to make sure we cater for any individual dietary requirements.

Residents always have access to clean clothes and bedding. We have a utility room which residents can use, as part of their activities of daily living. Support is available too.

Our residents undertake chores around the house including cleaning. Our care team support them with these tasks, and the rota is also discussed in our monthly resident meetings. Our residents take pride in their environment, and have developed their daily living skills by supporting with cleaning.

Residents are not allowed to bring illegal substances onto the premises. Other items of concern may be discussed on an individual basis.

Every resident has their own activity plan, which includes a variety of activities in the community and at home. Anyone with communication difficulties still has the opportunity to have a say as our key workers use communication tools to ensure they have an input.

We adopt a PBS approach, and use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

It is important to us that we liaise with everyone involved in the care of our residents to ensure it is in their best interests. This includes the residents themselves and their family members who know them best.

We have off-road parking for 14 cars.

Wolverton Court is currently a non-smoking home. If this were to change, we would require people to smoke outside of the home, and this also includes vapes.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.