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Contact Numbers
Make a Referral 0808 208 2147
General Enquiries 0808 208 3643
General Enquiries
Make a Referral 0808 208 2147 General 0808 208 3643
Windsor House

Windsor House

Windsor House is located near Margate, Kent. The service provides residential support to 12 males and females with a primary learning disability diagnosis, who may also have other needs. Our home is located in the town of Westgate-on-Sea, on a quiet street, some 400 metres from the seafront.

Our team are dedicated to improving the health and wellbeing of the people we support, helping them to achieve positive outcomes. We want to help each person we care for to have a healthy, happy and independent life, within a safe and welcoming home.

We can also support those who have:

  • Physical disabilities
  • Mental health needs
  • Are on the autism spectrum
  • Difficulties with communication
  • Mild to moderate behaviours that challenge
  • Epilepsy

Take a look around Windsor House


Services at a glance

There are a total of 12 bedrooms at the site. Of these:

  • 8 have en-suite facilities
  • 1 is on the ground floor

Our approach to support

Everybody who lives at Windsor House has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.

In addition, we use tools such as the Outcomes Star™ and Life Star to support our residents to achieve their goals. The lengths of the placements that we offer at Windsor House can be medium or long-term residential, depending on the needs of each person.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • Senior support workers
  • Cook

The team receive specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Makaton training
  • PBS training
  • Epilepsy training
  • Diabetes management training
  • Percutaneous endoscopic gastrostomy (PEG) feeding training

We also have support from a local multidisciplinary team, who support to us to offer positive behaviour support (PBS) and occupational therapy for our residents.


Windsor House testimonials

“I feel confident that my daughter is well looked after.”

Mother of person supported by Windsor House

How to find Windsor House