Priory Westview

We support our residents to have active relationships with their families. We can support them on visits to their family home, or to other events or activities with their loves ones.

We encourage regular visits from family and friends – they can even take part in our activities. All we ask is for advance notice as some of our residents are anxious when visitors arrived unannounced. Unfortunately, family members cannot stay overnight.

We can also arrange regular catch-ups either in person or via telephone, to ensure families are kept informed. We will work with families individually to decide the best way to keep them in the loop.

All residents have their own mobile phones and are supported to use the home phone too. This enables them to stay in touch with the people they care about.

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes, with their choice of colour palette, furnishings and personal items.

Our doors are only locked at night for safety reasons. Residents often will be provided with their own keys, enabling their independence. This will of course be subject to a risk assessment to ensure they are safe.

Residents plan their main meals each day. They decide on the day in case they changed their minds about what they fancy eating. Many of our residents get involved in food preparation as part of their activities of daily living. We can support them with this and ensure their diet is healthy and well-rounded.

We have a utility room with laundry facilities, where residents can wash their own clothes or with the support of their key worker. Our team will ensure that residents always have access to clean clothes and bedding.

Most of our residents undertake tasks around the home such as cleaning, and there is a rota in place for them to follow. Our care team support them with these tasks, and task allocation is also discussed in our monthly resident meetings.

Residents are not allowed to bring illegal substances onto the premises.

Everyone is involved in choosing the activities they want to do. There is an opportunity to take part in pursuits in the house as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities.

At the assessment stage, we develop in-depth support plans, considering each individuals’ unique needs. These plans will be reviewed and adapted to reflect changes in behaviours. We also have a key worker system in place, so each resident has a core staff team who are focused on them and their wellbeing.

We work with social workers, health professionals, family members and residents to develop our care plans, taking into account the best interests of our residents. Communication tools are often used to help each resident in having a say about every aspect of their care.

There is space for three or four cars as well as on-street parking.

None of our residents currently smoke at the home. We do promote healthy lifestyles and can support residents with smoking cessation programmes. However, if a resident was to choose to smoke, they would need to do so outside of the building, and this also includes vapes.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.