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Contact Numbers
Make a Referral 0808 208 2147
General Enquiries 0808 208 3643
General Enquiries
Make a Referral 0808 208 2147 General 0808 208 3643


Located in Hull, Riverbank provides a residential service for up to 24 individuals, as well as 12 supported living flats in an adjacent building. Both services offer support for male and female adults with severe and enduring mental health needs. We provide extensive rehabilitation and recovery care pathways, as well as offering longer term support where needed.

Riverbank offers a step down service from hospital or locked rehabilitation units and also supports individuals who may require a step up from the community, in cases where more support may be needed to prevent relapse and potential hospital admission. The supported living flats provide a pathway towards further independence, whilst being able to offer the right level of support based on individual assessed needs and can be flexed to individual circumstance.

We strive to support people to gain independence within their community, offering innovative solutions and opportunities to maximise their potential. Our therapeutic environment and experienced team support residents to develop the confidence and skills for greater independence to identify achievable goals through working with an Outcomes Star approach. We want the best for the people we support and we place great importance on positive outcomes and quality of life. We look at what can be achieved for each person, their abilities, interests and needs, and work within a positive environment to encourage confidence, bring structure, inclusion and opportunity in their lives.

Our services

  • We offer a total of 36 placements: 24 residential placements and 12 supported living flats within an adjacent building
  • All accommodation is arranged around a central 'hub' of a bistro, lounge and IT suite
  • A highly motivated and trained staff team
  • 24-hour specialist residential care, plus the added support of qualified social workers
  • Convenient location in close proximity to local shops and amenities, as well as good transport links

A specialist team

Although each resident is allocated a keyworker who will guide them through their recovery programme, we also have a full staff team that provides consistency across all the Riverbank programmes. As well as the service manager, there's a social worker, a clinical lead, recovery workers and senior recovery workers who also co-ordinate activities.


Riverbank testimonials

“I have a lot more confidence now. I do lots of activities in Hull and have a job.” 

Person supported by Riverbank

How to find Riverbank