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Contact Numbers
Make a Referral 0808 208 2147
General Enquiries 0808 208 3643
General Enquiries
Make a Referral 0808 208 2147 General 0808 208 3643
Cleveland House

Cleveland House

Cleveland House provides care for adults with a physical disability, as a result of an acquired brain injury (ABI) or progressive neurological condition (PNC) or mental needs, associated with conditions such as epilepsy. We also cater for longer-stay residents who receive ongoing maintenance therapies according to their individual needs.

Our approach

Cleveland House is focused on creating a warm, home-like environment for our residents (particularly long-term) to develop and thrive to the best of their abilities. The people we support are fully involved in all aspects of their care and have a substantial input and choice into which services they will receive.

The therapy is focused on working with residents to improve their quality of life within a caring, safe and supportive atmosphere and in a way that is sensitive to each individual's needs.

The activity programmes are personalised and incorporate all aspects of daily life and social/leisure pursuits. Activity is also balanced with rest and periods of reduced stimulation, as required. Leisure time helps to maintain relationships and support networks.

Our multidisciplinary team

The people we support will receive care from our expert multidisciplinary team. The team includes:

  • Nurses
  • Support workers
  • Dedicated activities coordinator
  • Physiotherapists
  • Occupational therapists
  • Neuropsychologist
  • Speech and language therapists (SaLTs)
  • Respiratory consultants
  • Rehabilitation consultant

Our team also gain medical input from rehabilitation consultants at the nearby Royal Preston Hospital.

Best practice and outcomes

We have access to a wealth of resources, and our team shares experiences and best practice approaches with staff from other hospitals and units. This includes:

  • Education – each resident has an individual personal development plan (PDP) containing details of educational history, progress, achievements and any relevant reports. Both mainstream and specialist educational centres in the local area will be used as required
  • Work activities – the staff team will work with the residents to prepare them for supported employment within the local community
  • Residents are also supported to maintain existing interests and offered a wide range of new opportunities. Each person will have a record of choices and preferred activities, and a timetable for participating in these within their PDP and care plan
  • The home manager has an open door policy and actively encourages suggestions and recommendations from our residents and their families. These suggestions will then be discussed at an appropriate meeting
  • We also carry out annual satisfaction surveys, to be completed by the people we support or their representatives

An environment supporting recovery

Our absolute priority is to make sure we operate safe and effective services 24/7 and that all staff understand what is required of them to make that happen. We believe that the environment that treatment takes place in is also just as important as the care itself. Our facilities include:

  • 32 beds, across 4 x 8-bedded wards
  • Bedrooms with en-suite/shower rooms
  • Ground floor access to an enclosed garden area
  • A communal lounge
  • A ‘quiet’ lounge
  • Dining/activity room
  • Rehabilitation kitchen
  • Rehabilitation laundry
  • Additional specialist disabled bath and walk-in shower room
  • Staff office
  • Lift access to second floor via central area
  • All wards are serviced by the central well-equipped modern reception/administration block
  • An on-site Occupational Therapist who is licensed to undertake SMART® Assessments.
  • A Rainbow Tablet for therapeutic activities

Referrals and admissions

The service is suited to:

  • Males and females over the age of 18
  • With long-term, enduring or progressive conditions
  • ABI
  • Mental health needs
  • Physical disability
  • People who require long-term ventilation and tracheostomy care

How to find Cleveland House