Charles Court Care Home
Charles Court (formerly part of Amore Care) provides residents with the highest standards of care, comfort and support, within a safe and homely environment.
Conveniently located in the county town of Hereford, the recently refurbished care home offers its residents a modern and supportive environment with en-suite bedrooms and comfortable lounge areas. Each bedroom is designed to ensure comfort and safety, and the friendly and welcoming décor helps residents feel at home.
The dedicated staff team of nurses, carers and auxiliary staff are committed to providing a high standard of care to all people at Charles Court. Every effort is made to provide everything necessary to fulfil individual’s everyday requirements. All residents are respected for their individuality and encouraged to maximise their potential.
Our friendly and experienced staff ensure the social, physical and emotional needs of the resident are met through a person-centred approach to nursing care. All of our residents have their own personal care plan, recognising their individual needs and wishes and our qualified nurses are on duty 24 hours a day and are able to cascade knowledge and experience to the team members.
At Charles Court, there is an open door visiting policy and families and friends are always welcome.
Living at Charles Court
Our dedicated team ensure we meet the resident’s individual care and social needs at Charles Court. We provide a wide range of services and facilities which include:
- Local GPs who visit the home regularly
- Local dentist providing a service to residents
- Fresh home cooked food to meet the needs and likes of the residents
- Dedicated activities co-ordinator experienced in working with older people
- A visiting hairdresser
- Beautiful, enclosed, patio garden where residents can enjoy sitting outside
- Local shops, pubs, restaurants and cafés which residents often like to visit
- Visits from different church ministers
Our activities co-ordinator tailors the activities on a daily basis to meet the needs of our residents. All are encouraged to share their life stories to create memory boxes and enhance person-centred care and support. Residents can also go on our regular trips to places such as local shops, garden centres, the park and further afield.
“Staff are very good here they spend time with me. Staff have a very good understanding of my needs.”
Resident at Charles Court
“I have been here for 2 years. I find it very nice and the staff helpful. It’s a beautiful home, nice and airy.”
Resident at Charles Court