Priory Brunswick Mews

We understand how important family can be for people, and will always support our residents to attend family events and visit their family homes. We will work with the person and their relatives to ensure any possible risks are managed and that everyone is supported the whole way. This may mean that the individual’s key worker will come along on the visit.

Family and friends are welcome to visit and participate in activities at the home. We do ask that we are given notice in advance of your visit, to accommodate our residents’ needs. Unfortunately, family members cannot stay overnight.

Yes, we strive to keep the loved ones of our residents involved in their care. Every month, families are invited to a meeting at the home, where they will meet with the residents’ support team and hear about recent happenings at the home. We can also arrange more regular catch-ups either in person or via telephone, to ensure families are kept informed.

We have phone lines available at the house, and can also support residents to buy and use a mobile phone, if appropriate. Everyone who stays with us are supported to call their loved ones any time, via phone or video call. Family and friends are also able to call as often as they like.

Our bedrooms are all furnished, self-contained flats. Residents are supported to personalise their rooms to suit their needs and wishes. However, some of the furniture may not be able to be removed, if it is fitted or required.

Yes, due to the nature of the services and our suburban location, the front gate is kept locked. However, every resident will be risk assessed, which will detail the level of security needed.

Residents are supported to choose and prepare what they want to eat, whenever they like. There are always beverages, fresh fruit, and other snacks available, and residents have input into their menu plans. We will however support residents with any problems or concerns around meal times, such as preparation, and work to ensure that everyone receives a well-balanced, nutritional diet.

The menus are regularly changed and can be altered at any time, and our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.

Our team will ensure that residents always have access to clean clothes and bedding. We have a utility room with laundry facilities, which residents make use of either independently or with the support of their key worker.

Our care team support residents to keep their rooms clean and tidy, and these tasks are used to help residents develop their independence. We also have a housekeeper on-site to support residents who are unable to clean.

We would ask that residents do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.

Every resident has an individual activity planner, which includes in-house and community-based activities. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as PRN medication are regularly reviewed and removed, where possible.

Brunswick Mews also have an on-site PBS practitioner, and the rest of our staff team receive training bespoke to the needs of each individual, enabling us to put the right support in place for the people who live here.

Yes, we encourage families and extended support providers to be involved with the care plans. We use a variety of communication tools to work collaboratively with the person we care for to co-produce the plans so they are tailored to their needs. We value this important input from others where appropriate.

Due to our location in a busy area, parking can be difficult at certain times. There is some on-street parking by the home, and a car park down the road at the local park, which is available during the day.

We don’t permit smoking inside the building, and this includes vapes. Residents can smoke outside, and can be supported to buy cigarettes and vapes at the shops, if this is what they choose. We do encourage healthy lifestyles, and can support residents with smoking cessation programmes.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.