After living in a secure hospital for seven years with many anxieties and fears about moving on, Abbey* came to Bromyard Road not long after the home had opened. Abbey has borderline personality disorder, autism, learning difficulties and very severe self-injurious behaviours.
When Abbey arrived at Bromyard Road she had lost her confidence and refused to do any of her daily living skills such as cooking and cleaning. Abbey also had no contact with the community or her family.
To regain Abbey's confidence and develop her skills, the staff team put a structured routine in place and agreed achievable goals with Abbey. The Outcomes Star system was used to monitor Abbey’s progress within the service towards these goals.
“Abbey’s long term goal was to live independently.”
The staff team also provided lots of praise and encouragement towards Abbey to increase her confidence, as well as holding regular 1:1 meetings with Abbey to talk through her progress.
Within four months, Abbey began accessing the local community with staff and then when she was ready, on her own. The staff supported Abbey to cook, clean, budget her finances, do her weekly shopping, attend various groups and make her own health and social appointments. Abbey's confidence had developed so much over the first 15 months that she even began working in the local charity shop twice a week.
After leaving Bromyard Road, Abbey moved to live with her family and then a short while after this, managed to get her own tenancy on a flat.
Abbey regularly comes back to visit the staff and residents at Bromyard Road to let them all know how she is getting on.
*Name has been changed to maintain confidentiality.