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Contact Numbers
Make a Referral 0808 208 2147
General Enquiries 0808 208 3643
General Enquiries
Make a Referral 0808 208 2147 General 0808 208 3643
13 Kyveilog Street


Avalon is an enhanced community home in Cardiff, providing a community focused rehabilitation and recovery service to males and females with learning disabilities and/or mental health challenges.

We focus on short and long-term rehabilitation whilst providing a safe environment which facilitates independence and dignity, through the development and review of individual care plans.

Our approach

All individuals at our specialist residential services are involved in designing their own person-centred care plan with staff support. These plans are tailored to suit individual requirements and to provide the correct level of support.

Individuals are supported with recognising, identifying and achieving their own goals and ambitions, and encouraged and supported to participate in meetings promoting self-advocacy and empowerment, in a supportive environment.

Monthly meetings are held to offer individuals the opportunity to voice their views about the support they receive and personal activity timetables are completed with the individual, to suit their preferences and abilities.

The environment

We believe the setting in which treatment takes place is just as important as the therapy itself. Avalon is set over three floors and all bedrooms are spacious, well-furnished and individually personalised. Communal areas are tastefully decorated and provide a comfortable and homely living environment. They include:

  • A kitchen
  • A dining room
  • 2 lounges

The home is located near to central Cardiff and is easily accessible from local major towns and cities. It is a short walk away from local amenities and is ideally located for safe, structured and gradual reintegration into the community, along with excellent transport links to the city centre.

We are committed to providing a safe environment in which individuals can explore freedom of choice and expression and make decisions associated with everyday living. Our team offers support to individuals, focusing on their abilities and needs. This is achieved by facilitating independence and dignity through the development and review of individual care plans.

The Team

The unit is led by an effective multidisciplinary team, experienced in rehabilitation, recovery and caring for individuals with complex needs and learning difficulties. The team includes:

  • Consultant psychiatrists
  • Psychologists
  • Occupational therapists

The team also benefits from a progressive training programme towards achieving NVQ standards. The staff team are all trained to at least NVQ II and III.

Our dedicated staff team are on duty 24 hours a day, providing support with all day-to-day aspects of life – empowering people to live life to their full potential.

Referrals and admissions

  • Males and females aged 18 years and older
  • Individuals may be admitted informally, under the Mental Health Act, under guardianship orders, under conditional discharge, or community treatment orders
  • Individuals who have a primary diagnosis of a learning disability
  • Individuals who may have a previous or current mental illness
  • Individuals who may present with behaviours that challenge

We provide an initial assessment which takes place within two working days of a referral being made.

Referrals are accepted from health boards, clinical commissioning groups, local authority commissioning teams, care co-ordinators and solicitors. An initial assessment will be undertaken by senior members of the multidisciplinary team within two working days. Once a referral has been accepted, funding approval must be in place before admission.

The Team
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Referrals and admissions
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How to find Priory Avalon