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6 Westcliffe Grove
Harrogate
Yorkshire
HG2 0PL - 01423 509 285
- adultcare@priorygroup.com
Aire House
Aire House provides specialist residential care for people with learning disabilities and complex needs. Some of the people we support have communication difficulties, as well as disabilities such as autism or epilepsy. We provide a safe and homely environment where people make their own choices about the support they receive.
Our residents are at the heart of all we do and we are dedicated to empowering them to lead happy and fulfilling lives. The care and support we provide sees people improve their daily living skills, maximise their independence and achieve their true potential.
Our approach to support
Our dedicated multidisciplinary staff team tailor the care and support they deliver to meet the individual needs of each person, which may involve 1:1 assistance. We encourage and support everyone at Aire House to identify their goals and ambitions and plan together how they will achieve these.
At Aire House, we promote the development of social skills, independent living and personal responsibility. Our residents are proud of their home as they play a direct role in creating it. As well as enjoying the regular social occasions organised by the staff team, they get involved in daily duties such as cooking, laundry and cleaning, depending upon their abilities. The menu at Aire House is developed by residents to suit personal preferences and reviewed at monthly feedback meetings.
Our services:
- A Victorian property set over 4 floors, with communal areas on the lower two floors
- Rated Good by the CQC and across all assessment areas
- A low stimulus, homely and relaxed environment
- Spacious lounge areas, beautiful grounds and access to the wider community
- A wide variety of social occasions organised by the home
- Innovative person-centred support programmes and personal activity planners
- 1:1 specialist support available
- Access to education and supported employment opportunities
- Progression through a care pathway to live as independently as possible
“During the time our son has been at Aire House, we have found the staff caring, supportive and very understanding to the needs of all residents.”
Parent of resident at Aire House
”People told us they were happy living at Aire House and they liked the staff who supported them. When we visited we found there was a welcoming, relaxed atmosphere. Staff were knowledgeable about the people they supported and they knew about their likes and dislikes and interests.”
Aire House CQC report
Charlotte’s story
Charlotte* is in her 30s and has learning disabilities and mental health needs. When Charlotte arrived at Aire House she was depressed, with little interest in the outside world. She was regularly self-harming and often found herself in situations where she was at risk of being exploited by others. She struggled to form healthy relationships and could be aggressive and bullying. Charlotte was heavily dependent on staff and required high levels of support in most areas of her life.
How Aire House supported Charlotte
When she moved to Aire House, the staff team dedicated their time to getting to know Charlotte, so that they could understand her unique needs, strengths and aspirations and deliver person-centred care and support. They focussed on gradually stretching Charlotte, building her confidence and giving her more responsibility for herself, so that she became more independent.
With their support, Charlotte began a catering course at college, which included working at a café once a week. This went so well that the Aire House staff team arranged work at a charity shop outside of Harrogate, so that she could learn how to travel somewhere new. Her confidence began to grow and having previously been so isolated, Charlotte started to go along to social groups in the evenings.
Incidents of self-harm reduced substantially and the staff team talked to Charlotte about alternative ways of coping if she was feeling distressed. She was living much more independently, taking responsibility for personal care as well as washing her clothes and administering her own medication.
Achieving positive outcomes
While Charlotte was living at Aire House, a flat became available at a nearby Priory Supported Living service. It was agreed that Charlotte was now ready for this more independent way of living and she was carefully transitioned into the service.
Charlotte is now flourishing in her new home. Her self-harming has stopped completely and she has achieved such improved wellbeing that she was discharged by the community mental health team. She has built on the confidence and independence skills developed at Aire House and is able to undertake tasks including managing her own medication and doing her own shopping.
Charlotte has continued to engage with the community, developing healthy friendships and enjoying activities such as arts and crafts. At Priory Adult Care, we are very proud of her progress.
*Name has been changed to maintain confidentiality.