Priory Woodpecker Lodge

Home leave often means we drop home or pick up our residents to promote home visits however this does depend on individual care packages. Some of our residents are collected by their families for special events such as holidays, Easter, and Christmas.

Yes, family and friends are welcome to visit the service at any time between the hours of 8am and 10pm. We do ask that we are informed in advance of all visits as some residents may become stressed or anxious when a family member or friend spontaneously turns up without prior knowledge. In the past we have had family events at the home and invited along all family members, doctors, nurses, and therapists who have input into the lives of the people we support. Unfortunately, we cannot cater for visitors to stay overnight.

Yes, we strive to have strong relationships with loved ones. Where in line with the resident’s wishes or best interests, families can receive updates from our team, either on the phone or in person.

Yes, we have threes cordless telephones that can be taken into any of the rooms that are not in use for privacy. We do have some residents that own and operate their own mobile phone devices. We also have a computer where the people we support can access the internet.

Bedrooms are all furnished and personalised to the residents’ wishes. We have an on-site maintenance worker which means that bedrooms can be personalised or changed more frequently.

No, external doors are open throughout the day and only locked between the hours of 10pm and 8am, for security reasons. All our residents can exit and enter the home freely in the garden, and there are around nine acres of land for residents to access and enjoy.

At Woodpecker Lodge we have a six-week rolling food menu that is created with input from the people we support, our menus are usually changed seasonally, and we aim where possible to include everyone’s favourite meals as a choice as well as alternatives. We also have a daily living skills task board where residents have set days in which they are allocated and supported to complete meal preparation.

We have a laundry room which is accessible, and a staff can support residents to do their own laundry. We have a laundry rota in place to ensure all residents have a few days throughout the week where they can be supported to complete their laundry. Some residents can complete their laundry independently and others require an element of staff support and guidance.

We have a housekeeper who completes most domiciliary tasks, some of our residents that are able to also complete daily living tasks with support from our staff. There is a set rota in place to empower independence and ensure that with prompting and support residents are able to look after their home environment.

Residents are not allowed to bring their own shop bought medications onto the premises, all medication must be prescribed by a pharmacist or purchased by the home.

All our residents have a tailor-made activities planner, this includes both in house and community activities. Any spontaneous activities are evidenced in the residents’ daily notes under the activities section.

Each individual has a behaviour section within their care plan. If prescribed as necessary, pro re nata (PRN) protocols are in place and reviewed monthly for the individual.

Everyone who stays with us is involved as much as practically possible in their support plans, those that lack capacity are still given choices and supported to make choices where they can. We try and involve close family when creating our support plans as they are the people that know and understand our residents best. Care plans are reviewed monthly by the resident’s key worker and any changes required are captured within the care plan. We also have regular key worker meetings, which ensure that care plans are up to date.

We have a car park for five vehicles. There is also an overflow car park that can be used for visitors.

We have two designated areas for residents to smoke or to vape, smoking is not permitted outside of these areas or inside any of the buildings.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.